The RMV is experiencing a service interruption due to a global information technology outage.  Please see the following statement:

The Massachusetts Registry of Motor Vehicle is still evaluating services, however, due to the global outage, the following Registry operations are impacted:

• The Registry has cancelled customer service center appointments before 12 noon today as many workstations at centers are not operational. 
• Road test appointments are being held.
• No vehicle inspections can occur.
• Credit card payments cannot be made on the Registry website.
• The Registry has limited capacity to accept phone calls at the Registry ‘s contact center.
• The Registry's partner, AAA, is likely impacted by the global outage. Please check with AAA before arriving for transaction needs.

Please follow the Registry on X for updates:  @MassRMV.